Frequently Asked Questions
We've tried to answer the most common questions about ProposalSpace below. If we've missed something—or if our answer doesn't quite give you the details you need—feel free to contact us any time.
Looking for help using ProposalSpace? Check out our video tutorials.
- How much does ProposalSpace cost?
- Head over to our pricing page for all the details about our pricing.
- What does it take to get started?
- Just sign up for a free account. Once you're logged in, click the link to start a call then follow the steps. That's it! No contracts, no setup fees, no specifications. Our goal is to provide everything you need to get the job done and then get out of your way.
- What constitutes a "call"?
- Basically, a call is equivalent to a submission form. Think of it like setting up a questionnaire or survey. If a single form can contain all of your questions, then you can include them all in a single call. If, however, you have a different set of questions based on the type of submission, then each set of questions would need to be set up as its own call.
- Can we use ProposalSpace even if we've already started to accept submissions?
- Definitely. Even if you've already collected all of your submissions, we can still help you get them into ProposalSpace so you can use our review and selection features. Just contact us and we'll work up a plan.
- Are there any limits on our call?
- Just one: We restrict the size of files that can be uploaded (attached) with each submission. (If you need to accept large files, just let us know and we'll work something out.) There are no limits on any other aspect of your call, including the number of persons associated with it (administrators, review chairs, reviewers, etc.) or the number of questions in your submission form.
- Can we export our call's data?
- Yes. You can download all of the data associated with your call, including submissions and reviews, any time.
- What if we're not satisfied? Do you have a money-back guarantee?
- If you are ever unhappy with ProposalSpace, please let us know and we'll do our best to make things right. We would much rather correct whatever is wrong than lose your business, but if we are unable to meet your expectations, we'll be glad to refund all or part of what you have paid us.