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Annual Conference 2019

March 28–31, 2019

Marriott City Center, Dallas, TX

Proposal authors of accepted papers can use the tool below (scroll down) to see where they have been placed in the agenda. Note: Special Topics sessions - Only the submitter's name is searchable, not panelists. [If you wish an overview of the conference please click here: Conference Overview Agenda.

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3.2d The Role of Ad Likeability in the Relationship Between Ad Factors and Consumer Engagement on Twitter

Friday, March 29, 2019 at 2:45 PM–4:15 PM CDT
2-Normandy B
Abstract

Using natural reactions to Super Bowl ads (2015-2018) on Twitter, this study examines the role of ad likeability in the relationship between ad factors (length, frequency and clutter) and sentiment of consumer engagement (overall, positive and negative). The findings indicate that ad likeability mediates the impact of ad length on overall consumer engagement as well as positive sentiment consumer engagement. Ad likeability moderates ad frequency, influencing consumer engagements in all three tested sentiment modes. This study explains the findings using the hierarchical model of consumer response (think-feel-do). Implications and limitations are also discussed.

First & Corresponding Author

Gawon Kim, Louisiana State University
Authors in the order to be printed.

Gawon Kim, Louisiana State University; Yongick Jeong, Louisiana State University; Ian Skupski, Louisiana State University

Additional Authors

Yongick Jeong, Louisiana State University
Ian Skupski, Louisiana State University
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