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ER&L 2012

April 1–4, 2012

Austin, Texas

2012 ER&L Program Search Tool


ER&L 2012 | April 2–4, 2012 | Austin, Texas and Online

Exploring ideas, trends and technologies in eresources and digital services.

Go to www.electroniclibrarian.org to view and print a 3 page pdf of all sessions by thread with conference hashtags.

Register for ER&L 2012.

 

 

Electronic Resources Workflow Analysis and Process Improvement

Monday, April 2, 2012 at 3:10 PM–3:55 PM CDT
Amphitheater 204
hashtag

#processmapping #erl12

Track

Workflow & Organizations

Keywords

electronic resources workflow management, electronic resources process mapping

Learning Objectives

use process mapping to improve efficiency, explore alternatives to an ERMS, and eliminate barriers to effective communication across departments.

Abstract

At Duke University, a cross-functional team analyzed workflows for all electronic products. The team interviewed nearly forty stakeholders and created and analyzed workflow diagrams. The analysis resulted in recommendations to re-engineer workflows. The presenters will describe the team’s experience in using SharePoint and ImageNow as interim solutions to an ERMS.

Presenters

Beverly Dowdy, Duke University Libraries
Rosalyn Raeford, Duke University Libraries
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