Learn more about the concurrent sessions for ACHE 2019.

Disruptive Innovation Through Partnership: Building a World-class Student Success Coach Program at BYU- Pathway Worldwide
Mon Oct 14 2019, 1:15pm–2:05pm
Presentation Description. Please provide a brief description of your session. This description will be used to describe your session in the conference program.
As comprehensive student success programs become more integrated into the fabric of student support, institutional leaders are turning to student coaching as a best practice for enhancing student outcomes. However, building a sustainable program that leverages the latest advances in behavioral science, data analytics and technology is no simple task.

Leaders from BYU-Pathway Worldwide will walk through how they disrupted standard practices and collaborated with an outside partner to build an innovative coaching program with the foundation to sustain it long-term.

This session will be structured as a guided interview with Steven K. Thomas, Director of Mentoring at BYU Pathway-Worldwide, discussing BYU-Pathway’s experience of building a scalable mentoring program. Q&A will be facilitated throughout the session. Session attendees will gain insights on everything from executive decision-making to staff development, partnering with external providers, and delivering a success coaching model that is scalable to a worldwide student population.
Presenters
Carrie Lockhert, InsideTrack
Steve K Thomas, BYU- Pathway Worldwide